Needs assessment

A needs assessment is an essential prerequisite for obtaining approval from the health insurance companies to cover the costs of Spitex care and support services. For this reason, we will arrange an appointment with you as soon as possible whenever you contact us.

Arrange an appointment for a needs assessment

The assessment and consultation process takes between 7 and 14 days. The provision of our care services can begin immediately after the first consultation at your home.

Fill in the form now so that we can contact you as soon as possible.

The needs assessment process

Diagram shows the needs assessment process

1. personal appointment at your home

Your personal contact will come to your home, take note of your needs and wishes, explain the next steps and give you tips on care financing.

2. submit the form to your family doctor

We summarize your care needs in the "Needs assessment" form and send it to your family doctor.

4. approval by the health insurance company

The health insurance company will approve your needs in the first phase for a maximum of three months (in the event of an accident or short-term illness following an incident). A further needs assessment will then be carried out for the following six months.

3. approval by the family doctor

The family doctor checks the necessity of the measures and approves them. We then ensure that the confirmed needs assessment is forwarded to the health insurance company.

Sound advice and valuable support

Every patient has a different starting position, special needs and individual requirements. We are always there for you with help and advice. Give us a call!