Care at home

Independent living in familiar surroundings

To enable you to stay in your own home for as long as possible, we offer individual care services for every need. Our primary goal is to maintain your independence and self-determination in familiar surroundings - for maximum quality of life.

An elderly couple stand smiling in the doorway of their house, both using walking aids. They are standing in front of a dark front door.
Nurse helps man out of bed

Personal care guaranteed

We take time for your personal needs and make your everyday life pleasant and safe. It is particularly important to us that the same team always looks after you or your relatives. This ensures that even intimate situations remain as pleasant as possible.

You can count on us:

Health insurance covers the costs of basic and treatment care

90%

Insurance cover in Switzerland is excellent. For example, 90% of the costs of medically prescribed care services are covered, regardless of which insurance you have. We are recognized by all health insurance companies and your co-payment is low, although it varies from canton to canton.

Friendly woman on the phone in the office, next to her a sign with the inscription 'Krankenkassen anerkannt' (health insurance recognized) for private Spitex services.

Heidi's care situation in the canton of Zurich

A care assistant lovingly combs the hair of a smiling elderly woman sitting in a cozy room with Christmas decorations.

Initial situation:

Due to her age, Heidi finds it difficult to manage her daily personal hygiene independently.

Care services per day:

1.25 hours

We provide support:

  • In the morning with getting up, personal hygiene, dressing and administering medication
  • In the evening when going to bed, grooming and undressing

Heidi's costs in the canton of Zurich:

CHF 7.65 per day

Depending on the health insurance company's annual deductible, statutory excess 10%

Johanna's care situation in the canton of Zurich

A close-up of a person applying an elastic medical bandage to a leg. The person is seated and wearing white clothing.

Initial situation:

Due to a leg operation, Johanna needs support with mobilization, changing dressings, dressing and personal hygiene.

Care services per day:

1.5 hours

We provide support:

  • In the morning with getting up, personal hygiene, dressing, mobilization and changing dressings
  • In the evening, getting into bed, personal hygiene and undressing

These services are covered by health insurance following a needs assessment.

Johanna's costs in the canton of Zurich:

CHF 7.65 per day

Depending on the health insurance company's annual deductible, statutory excess 10%

  • Heidi-Tobler554x554

    The most important thing for me is that the caregivers are not replaced.

    Heidi Tobler, Zurich

  • What is transitional care?

    Transitional care is used when a person continues to need support and care after hospitalization. This option is certainly used for older patients, but also for younger people who are unable to care for themselves at home due to an accident. Transitional care is often clarified and organized from the hospital. As a result, the costs of basic care and wound care are also covered by health insurance. Read more about the 7 advantages of Spitex transitional care here.

  • What is meant by the need for care?

    Generally speaking, the need for long-term care is defined as a situation in which a person can no longer cope with everyday life on their own due to an accident, illness, disability or simply old age. As soon as medical care and support for day-to-day activities become necessary over a longer period of time, this is considered a need for care. In addition to the medical care already mentioned, the necessary support also includes help with personal hygiene, eating or general household tasks. Relatives often step in for the simpler assistance activities that do not require special training. An alternative is the involvement of Spitex organizations.

  • How does the needs assessment work?

    A needs assessment is an essential prerequisite for the approval of the costs of Spitex care and support services by the health insurance companies. For this reason, we will arrange an appointment with you as soon as possible whenever you contact us.

    More information on the needs assessment

Portrait von Marcel Klinkosch in schwarzem Hemd

Your contact for all questions relating to care, support and housekeeping services: